Khoros
Revolutionize your CX and stay all-ways connected to customers on their digital channel of choice with Khoros.
Helps with
- Customer Feedback
- Customer Service
- Social Marketing
We’ve spent more than 20 years building the science of digital customer engagement. Today, 2,000+ of the world’s top brands, including one-third of the Fortune 100 companies, trust our software and services for digital care, messaging, chat, social media management, and online communities. Our award-winning platform offers customers a unified hub for digital customer engagement and powers more than 500 million daily digital interactions.
Social marketing
Bring together all of your brand’s social media accounts — and the people who manage them — in one secure, powerful location. Actively schedule, publish and analyze your paid and organic marketing with Khoros to optimize your team’s focus and spend.
Social listening
Always know what your market, competition, and audience are saying in real time.
Digital engagement
Manage every digital and social customer service inquiry on every platform and increase efficiency, brand protection, and customer satisfaction. Proactively engage in the right conversations at the right time to spread brand love and sell products.
Experiences
Find and curate exciting social media content, display beautiful visualizations, and measure participation.